Reviews

Plumbing problems can bring your daily life to a screeching halt. At Flow Pro Plumbing, we understand that when your plumbing system isn’t performing as well as it should, you need speedy, high-quality, and personalized services. Our licensed, trained, and experienced team offers plumbing repair, replacement, and installation services to residential and commercial properties in Brentwood and the greater Contra Costa County. Check out our most recent 5-star reviews from happy customers.

  • Very Positive Attitude
    Hector and Juan can't say enough about it. Coming from being a contractor you can't ask for better guys. They work their butts off with a very positive attitude for a very unconventional job. I am a contractor and will use these guys every time and can't speak more highly of these guys. They continued to work and try and try never quoting with a great attitude until the job was accomplished.

    - Chris A.

  • Very Satisfied With a Job Well Done
    I  just used flow pro and I'm very satisfied with the service so far. The plumber was respectful, courteous, and thorough. He's coming back tomorrow to finish up but so far very pleased.

    - Curtis R.

  • 5 Star Service!
    Jesse and the team at flow pro are super friendly and do good work. As a relatively new homeowner, I am looking to establish a group of trustworthy contractors, and flow pro has earned the spot as my plumber. I have had several jobs done from hose bib replacement, sink install, and water softener. I have had zero issues. Don't hesitate to use them. As I always say, he isn't the cheapest but you get what you pay for. Just look at all the other five star reviews if you don't believe me!

    - Sean L.

  • We Were Very Impressed With Them

    Jonathan, of Flow Pro Plumbing, helped us decide on the best water heater for us when he came to give us an estimate. He later did a great job of installing it. This company impressed us as they pulled the permit before the job (per the law), bring your copy to the job, carry all insurances necessary and gives you a copy, and replaces and bring to code every part used in the process. We were very impressed with them.

    - Pete G.

  • I Found My Plumber!
    We had an issue with the water heater and our sink in the kitchen. Flow pro was there for us. They show up and we got all the work done quick and excellent work as well. They were courteous and very polite. This was my first time with them...I used 2 other local plumbing companies before and I was not very please with the cost and services. With Flow Pro, I was really satisfied with the service and I will not hesitate to use them again. I found my plumber! You can call them...I did because of the great reviews on the web and I was not disappointed. They are GOOD!

    - Martine J.

  • A+ Business
    We experienced a serious backup in the kitchen with water rising in the sink and I called and left messages to several plumbing companies to fix the issue very early in the morning. The 'Flow Pro Plumbing' business was the first to call us back at 8AM. The appointment was scheduled and at 9:30 AM the plumber was already on-site checking the problem. Dustin and Jesse did a great job of finding an issue and clearing the pipe. The business is very well organized with text messages notifying us about every step from making an appointment until the technician being on the way. This business has a very informative website with prices for every kind of work, so that customers know in advance what the amount is going to be for the specific service. Highly recommended.

    - Y. C.

  • Couldn't Be Happier With The Service We Received
    We had an issue we could smell but couldn't identify. Flow Pro was referred by my sister and we couldn't be happier with the service we received. Professional and courteous from start to finish. Jesse and his team made us feel like valued customers. The online appointment process, text messages to inform the timing of arrival, onsite work, and post customer service follow up were notable. Feeling confident in work well done is priceless! Flow Pro is our new Plumber service.

    - Taj L.

  • Extremely Helpful and Knowledgeable

    Dustin came out for an issue with our water heater. He was extremely helpful and knowledgeable. He stayed an extended amount of time to make sure that we had all of our questions answered. In addition, he has excellent knowledge of the services we required. He put in a brand new water heater and water softener for us. I've used Flow pro plumbing in the past and I've always had a really good experience with their plumbers. They are all very professional as well as knowledgeable. I will definitely recommend Flow Pro to you anyone who wants good service and knowledgeable staff! Thank you Dustin for all of your help!

    - Leean H.

  • Explained Every Step
    We've been dealing with a leaky bathroom faucet for too long, decided to call Flow Pro because of the positive reviews on yelp. We were able to get an appointment right away! Dustin showed up promptly and explained every step; what was going on, what he needed to do to fix it, and offered multiple options that fit our budget. He was easy to talk to, with excellent customer service and very professional. Thank you for providing amazing employees who are knowledgeable and personable. If any other plumbing issues arise, we will definitely call on Flow Pro again!

    - Erin C.

  • Very Happy With the Quality of Work
    I called Flow Pro to fix my main house valve that seems to be stuck (no water flowing in the house). Kayla responded to my emergency call, was upfront with me about their availability, promised me she will do her best to send someone as soon as she can find a spot. She called me the following day that she managed to fit me in later that afternoon, which I was very thankful for.

    Hector came to assist us, he was professional, knowledgeable, and quickly got started replacing our house valve. I asked them for a quote to replace the water heater valve as well while on-site as well as moving a pipe underneath my kitchen sink. All jobs were priced fairly and I was happy with the quality of work.

    This is the 2nd time I've used Flow Pro and will not hesitate to use them again.  Thanks, Hector and Kayla for assisting us with this project!!!

    - Theresa H.

  • Very Professional and Very Accommodating
    This company is very professional and very accommodating. My faucet was to arrive on the day of my service, which I informed them may be at the later end of the day. They asked if I was okay with scheduling for an extended time frame to allow the faucet to arrive, and of course, I did. My service specialist Steve kept in touch with me before and during the day of our appointment. Great communication from this company. When Steve arrived, he was very professional, well mannered, and friendly. He made sure everything was installed correctly and he did everything he needs to make sure that you were satisfied. He went above and beyond. I was truly satisfied with his service. He made sure I knew how to use an installation tool if needed to. Really impressed. I would recommend this company and Steve in a heartbeat. Thank you Flow Pro Plumbing.

    - Jun O.

  • Wow - Super Happy With Their Service
    This was our first experience with Flow Pro and their technician, Steve G. Wow - super happy with their service. My wife and I were at the hospital preparing to welcome our daughter into the world when my mother-in-law called to let me know that there was a steady leak under the kitchen sink. Normally I can handle minor repairs but that wasn't possible given our circumstances. I called Flow Pro in a bit of a panic and to my great surprise, they said they could have a technician there within 2 hours!! It actually turned out to more like 1 hour. Steve was awesome!!  My mother-in-law said she was impressed by his professionalism and friendly personality. The problem was solved quickly and the repair work is super clean. Highly recommend.

    - Chris L.

  • Great Communication
    I used Flow Pro Plumbing for the first time today. The hose bib in the front yard was leaking. When I called and scheduled the appointment I received verification via email and text within minutes. On the day of the appointment, I received a text informing me that they were en route to my house. The text contained the time of arrival and the name of the person. Steve arrived on time. He introduced himself and reviewed the work I needed to be done. He gave me an estimate and explain what would be done. Steve is a really nice guy and a pleasure to work with. I have found my new plumber and hope to build a relationship with him.

    - Aaron W.

  • Flow Pro Did a Phenomenal Job From Start to Finish
    Flow Pro Plumbing

    We had a hot water pipe burst under our house and decided to do a whole house re-pipe. We chose Flow Pro Plumbing and give them 5 stars and 5 P 's!!!

    1. PROMPT-Even during the estimates stage, Jesse (owner) and Kayla returned our calls promptly and estimates were explained and given quickly.

    2. PATIENT- Jesse and Kayla were patient in answering all of our questions and addressing our concerns. They listened, were never condescending, or made us feel as if we were asking silly questions.

    3. PUNCTUAL-Jesse and Jason were ALWAYS on time during the entire job. We received emails as to when to expect them and texted when they were on the way.

    4. PROFESSIONAL-Jesse and Jason went about their work quickly and proficiently. They laid out drop cloths and plastic to protect our things. Each evening they did a great job of cleaning up. At the end of each day, we always had one working bathroom so that we could still live in our home.

    5. PHENOMENAL-Flow Pro did a phenomenal job from start to finish. We will definitely recommend them to family and friends and will not hesitate to call them in the future.

    - S. H.

  • Very Nice People & Great Company
    Just wanted to say how happy I am to have hired Flow Pro twice for various jobs.. from toilets to the kitchen sink, water reverse osmosis replacement filters, and a brand new kitchen faucet installed.. plus they installed water spigots and bulkheads to my water storage barrels .. I'm very pleased with this company, nice ppl, fast and professional. I highly recommend them and I will use them again.

    - Traci V.

  • Plumbers Are Easy, Fast and Transparent
    It started off as a minor house call and then we knew we wanted Jesse for all our work, business, and residential. From Kayla, the office manager, to Jesse and his workers have made the traditional dreadful call to plumbers easy, fast and transparent. Highly recommended. Thanks, Flow Pro!

    - Christa L.

  • Flo Pro Is Very Professional
    I will definitely use them again. Flo Pro is very professional. They finish their work in a timely manner, and they are very reasonable. They know what they are doing.

    - Barry O.

  • Fixed It Like a Pro!
    Jesse was on time, assessed the problem, and fixed it like a pro and so clean. Thanks so much.

    - Carolyn P.

  • The Price Is Reasonable
    Their service is quick and great. The price is reasonable. I will use their service next time definitely.

    - Sheena S.

  • Extremely Happy
    I couldn’t get onto the website that flow pro gave me however I did leave a review on yelp. Steve good night came out from flow pro and did a great job. He was courteous friendly knew what he was doing and I was very pleased. I would recommend them to anybody that needs any plumbing work.

    - Dolores M.

  • My Experience Was Top-Notch
    I really appreciate the job done by Flow Pro!!! From my initial phone call to the finish, my experience was top-notch, explained each step of the way clean and professional!!! I recommend Flow Pro Plumbing to anyone that wants to feel safe and respected when you have to allow someone in your home. My treat in all this was absolutely affordable!!!!!!!

    - Cynthia S.

  • Extremely Accommodating
    My parent's water heater went out on a Saturday morning. After several calls, Jesse was the most responsive and helpful. He even went out of his way to accommodate them the same day, on a weekend!! We were sent a text with an estimated time frame and another when the technician was actually en route to their home. The technician was super friendly, did a great job, left everything clean and checked the plumbing to make sure there was hot water working on all faucets before leaving. Super friendly, professional & great pricing, thank you for coming out so quickly and taking care of everything.

    - Rebeca G.

  • Costs Are Reasonable and Fair
    We have used Flow Pro Plumbing twice now and are 100% pleased with their services. Both times I called to schedule an appointment, Kayla has gotten us set up for same-day service.  Thank GOODness because when you need a plumber, chances are you need them ASAP (not in a few days, like our old plumber)!

    I like how Flo Pro sends text message reminders.  They send an initial text confirming your appointment, and then additional messages letting you know who to expect (which technician), and another when they are on the way to your home.

    Our most recent plumber was Steve Goodnight and he was quick, courteous, and kind.  Costs are reasonable and fair.

    While I don't want to have to call them anytime soon, when we need a plumber we know where to go - FLOW PRO.

    - Vanessa S.

  • Excellent Customer Service!
    John provided excellent service today for us. We needed some pipes re-strapped underneath our home. He was courteous and thorough. We have used Flow Pro for several jobs now and have been thrilled with their service and their price. Thanks, Flow Pro!

    - Teri S.

  • Very Clean and Professional
    We have used Jessie once before and he did a great job for us. So today we had a leak under our kitchen sink and his co-worker Jonathan came over. He was very polite, courteous, and knowledgeable. They are reasonably priced and get the job done in a prompt manner. They clean up afterward as well. Give them a call!!!

    - Karen K.

  • Same Day Service
    Called today because of a blockage in the master bathroom toilet, tub, and shower. Flo Pro managed to fit us in today to fix the problem where at least 5 other companies never responded to our message. Jesse fixed the problem in less than an hour, very professional, left the job site clean, courteous, knowledgeable, reasonable cost. We will certainly use this company in the future! Thank you FloPro!

    - Pamela M.

  • Impressive Quality of Service
    I have had Flow Pro Plumbing work on my plumbing problems three times. The first two times were to correct issues caused by another contractor. Jesse went out of his way to fit me in immediately and had the problems fixed promptly and reasonably priced. Today I had a plugged sink. The service was provided in a timely manner and Jon did a very professional job quickly and again reasonably priced. Flow Pro Plumbing is impressive and cares about their quality of work and their customers. I highly recommend them.

    - Lilian R.

  • They’re Friendly, Helpful, and Honest
    We’ve used Flow Pro plumbing twice now and they have done a great job. They’re friendly, helpful, and honest. We were able to get the appointment time we needed and they completed the work as quickly as possible. And the plumber made sure to explain everything as he went along so we could understand what he was doing and why. I definitely recommend and would use them again!

    - Marci E.

  • Unbelievably Professional
    I feel bad as I should have had this 5-Star review for Flow Pro Plumbing on here over a month ago. I had both Jesse and Hector completed a partial reroute (repair for a slab leak) at the end of November 2017. I could not be any happier with their work and price that they did this repair for. Unbelievably professional and I knew immediately they knew what they were doing. The cutouts in my walls were extremely straight and clean which made the patchwork that much easier. Kayla, their office manager is as nice as they come. Very organized and calls you back promptly. Any time you have a plumbing repair it can be very stressful. Flow Pro took that out of this for me. I highly recommend them for any repair that you need. They know full well what they are doing and are as professional and courteous as they come. There is a reason why they have 41 - 5 Star reviews on here and I'm adding #42!

    - Gary E.

  • Courteous, Knowledgeable and Professional
    Jesse installed a new kitchen sink for us. The sink was a slightly different shape than the existing one, requiring some granite cutting. Jesse provided two parties and we got two quotes for the granite job. Kayla coordinated the jobs so that within 24 hours the sink was removed, the granite cut perfectly, and the new sink installed. I'm very pleased with the entire process, the courtesy and professional work did. We will continue to do business with Flow Pro Plumbing.

    - Carrie H.